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Installation Guide

Installation Process in New Zealand: Plan Your Retrofit

Plan water recycling around your existing washers, with space, connections and work windows assessed for your site. We connect you with our partner that works with Wientjens to explore the right installation scope.

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45–65%
Less Laundry Water
Around 15%
Less Gas Use
Your Site
Installation Plan
Free
Site Assessment

New Zealand installation process

Key facts at a glance

LaundryWaterSolutions connects New Zealand commercial laundries with our partner company that works with Wientjens. Your free pre-installation assessment checks existing washers, suitable water streams, space and connections.

For hotels, hospitals, aged-care facilities, textile-rental plants and industrial laundries, start with the recycling-process guide and cost and savings guide to prepare your site’s wash volumes and utility bills.

  • Commercial Laundries: For New Zealand hotels, hospitals, aged-care facilities, textile-rental plants and industrial laundries.
  • Water and Gas: Water recycling can cut laundry water use by 45–65% and gas use by around 15%.
  • Payback: Payback can be as fast as 6 months for laundries processing 100 tonnes/week.
  • Existing Equipment: Assess washer inlets, drains, controls and the intended water-reuse stages.
  • Installation Plan: Agree the layout, work schedule, connection downtime and backup arrangements for your site.
  • How We Help: We connect you with our partner company that works with Wientjens for a free pre-installation assessment.

What to Expect

Your Installation Journey in New Zealand

Start with your laundry’s shifts, access and connection points, then agree a schedule and backup plan with the provider.

Your Installation Schedule

Set the timing from equipment delivery, site works and connection windows

Plan Your Space

Check equipment, tanks, pipework and maintenance access

Reduce Disruption

Agree work windows, fresh-water backup and restart checks

Installing in New Zealand

Plan Your New Zealand Water Connections

Plan the installation around your building, washers and local water services. Confirm the required trades, supply protection and discharge conditions with the provider before work starts.

Authorised Trades

Confirm appropriately authorised plumbing, drainlaying and electrical trades for the work. Check the PGDB register for plumbing and drainlaying, and EWRB licence guidance for electrical work. Agree any building-consent requirements and who will arrange them.

Backflow protection

Agree separation of the potable supply and recycled-water pipework, with backflow protection suited to the site. Use MBIE’s G12 water-supply guidance and the actual water operator’s connection requirements. The laundry team and provider select reuse stages; fresh water remains where the wash programme requires it.

Trade-waste & metering set-up

Confirm discharge conditions and the billing method with your wastewater operator. Agree separate readings for fresh and reused water, plus the discharge tests required for your site. Watercare’s trade-waste guidance applies to Auckland services; the NZ water regulations guide helps prepare the wider site assessment.

Step by Step

Installation Steps from Assessment to Handover

Agree the schedule around site conditions, equipment delivery and your laundry’s connection windows.

01

Assessment & Planning

Check water and linen volumes, existing washers, available space and suitable collection streams.

Activities:

  • Survey the plant room and tie-in points
  • Measure up the washers and available room
  • Agree water-reuse and discharge testing for the site
  • Match the design to water flows, wash demand and linen volumes
  • Review trade-waste needs and book the dates

Your Role:

  • Give the provider access to the laundry
  • Share your shifts and peak production periods
  • Review and agree the provider’s proposed design
  • Pick install dates that work for you

Time Required: Agree survey time for the site and available records

02

Equipment & Site Preparation

Prepare the equipment, work area and connections to the agreed design.

Activities:

  • Place the order and freight gear to site
  • Pull any new circuits the unit calls for
  • Rough in supply and drain connections
  • Lay out the mounting pads and anchors
  • Confirm building permissions, required submissions and who will arrange them

Your Role:

  • Keep the work area clear for the team
  • Flag access arrangements to your facilities staff
  • Plan production around the agreed works

Disruption: Agree downtime and temporary water arrangements

03

System Installation

Fit the selected equipment, pipework, electrical supply and controls within the agreed scope.

Equipment Positioning

  • Position the selected equipment and confirm access
  • Fit the filtration and storage specified in the design
  • Fit the selected controls and sensors
  • Install mountings for the agreed layout and floor conditions

Water & Drainage Connections

  • Connect the agreed collection streams
  • Fit collection pipework for the selected streams
  • Connect reuse water to the agreed wash stages
  • Fit the heat exchanger between filtered-discharge and fresh-water circuits if Blue Ocean HEX is specified
  • Fit AquaDrain discharge-water filtration where specified
  • Test pipework and the specified fresh-water protection measures

Electrical & Controls

  • Run the power feed into the unit
  • Wire up pumps, valves and sensors
  • Configure and test the selected controls
  • Check the required washer signals and interfaces
  • Fit the specified operator displays
  • Configure the agreed meter records and reports

Testing & Commissioning

Trial the system and laundry, compare water and linen against agreed criteria, and record readings.

  • Fill, prime and purge air from the circuit
  • Run every pump and valve through its range
  • Check sensors and the specified alarm settings
  • Trial the agreed reuse stages with representative laundry loads
  • Compare water and linen checks with the agreed criteria
  • Set reuse flows to match wash demand
  • Record commissioning readings against the pre-installation baseline

Flexible Scheduling: Agree work windows, any downtime, fresh-water backup and restart checks with the provider and your laundry team.

04

Training & Handover

Train staff and hand over manuals, service contacts and project records.

Activities:

  • Train staff on the selected equipment and agreed tasks
  • Cover the everyday run procedure
  • Explain the upkeep the unit needs
  • Run through everyday fault-finding
  • Agree readings, reporting and alert responsibilities
  • Hand over manuals, service contacts and project records

What You'll Learn:

  • Powering the unit up and down
  • Reading what the display tells you
  • Inspecting and maintaining the filtration equipment
  • Knowing when and how to contact the provider
  • Completing the agreed water and linen checks
  • Keeping to the service intervals

Support Included: Agree monitoring, service availability and written warranty terms before handover

Space Planning

Match the Equipment to Your Available Space

Allow space for the selected equipment, storage, pipework and safe service access. Confirm the complete installed layout and electrical supply from the model drawings and your site assessment.

Blue Ocean System

Automatic process-water filtration for washer-extractors and tunnel washers. See Wientjens Blue Ocean.

Wientjens Blue Ocean water recycling system
Filtering Capacity Up to 15 m³/hour of wash water
Manufacturer Floor Space 4 m² (manufacturer figure)
Clearance Check the selected model drawings
Power Supply Confirm the selected model requirements
Key Features Automatic filtration and insulated buffering

Source: Wientjens Blue Ocean Filter brochure. Confirm the selected model and duty during assessment.

AquaMiser System

Process-water recycling for tunnel washers with a steady workflow. See Wientjens AquaMiser.

AquaMiser water recycling system
Washer Fit Tunnel washers / continuous batch washers
Manufacturer Floor Space 1.2 m² (manufacturer figure)
Clearance Check the selected model drawings
Power Supply Confirm the selected model requirements
Key Features Automatic filtration with buffering options

AquaBatch 3 System

Inline filtration for tunnel washers. See Wientjens AquaBatch 3.

AquaBatch 3 water recycling system
Washer Fit Main-wash or rinse compartment, as designed
Manufacturer Floor Space 0.6 m² (manufacturer figure)
Clearance Check the selected model drawings
Power Supply Confirm the selected model requirements
Key Features Filters suspended fibres, hairs and solids

Blue Ocean HEX (Optional Add-on)

Transfers heat from filtered discharge water to fresh wash water. See Wientjens Blue Ocean HEX.

Blue Ocean HEX heat recovery system
Function Heat recovery from filtered discharge water
Manufacturer Floor Space 1.3 m² (manufacturer figure)
Connections Match flows, temperatures and fresh-water demand
Energy Estimate Assess measured flows and temperatures
Key Features Filtration, heat transfer and temperature monitoring

Not Sure Which System Fits Your Space?

Request a free space and connection assessment with our partner to explore the right layout for your laundry.

Site Visit

Pre-Installation Assessment Checklist

Share site drawings, washer details, production records and utility bills so the provider can assess water use, connections and installation scope.

Operational Details

  • Current daily/weekly laundry volume (kg)
  • Number and types of washing machines
  • Operating hours and schedule
  • Linen types processed (medical, hospitality, etc.)
  • Water, gas and electricity bills and consumption

Facility Infrastructure

  • Available floor space for equipment
  • Ceiling height and overhead clearances
  • Floor load capacity and drainage
  • Electrical supply availability
  • Plumbing connections and proximity

Equipment Details

  • Washing machine make and model
  • Machine control systems (PLC compatibility)
  • Existing plumbing configuration
  • Water heating systems (gas/electric)
  • Drainage and trade waste setup

Reuse Water & Discharge Checks

  • Fresh-water and reused-water acceptance criteria
  • Testing needed for the proposed reuse and discharge
  • Conditions set by the local wastewater operator
  • Water hardness and treatment needs; see the NZ water regulations guide
  • Linen acceptance and wash-chemistry checks

Compatibility

Assess Your Existing Washer Connections

Water recycling can be fitted around existing laundry equipment. The assessment checks the selected model against your washer inlets, drains, controls and wash programme.

Partner Installation

Blue Ocean Compact in Action

Our partner installed this Blue Ocean Compact in a commercial laundry. We can connect you with them to assess the equipment, space and connections for your site.

Installed by our partner
Blue Ocean Compact installed by our partner in a commercial laundry

Washer Extractors

Check each make and model’s reuse inlets, drainage and controls

Tunnel Washers

Check collection points and compartment interfaces for the selected equipment

Control Systems

Confirm the signals, valves and controls needed for the proposed connection

How Integration Works

Collect suitable wash water, filter it and retain its warmth before returning it to stages agreed by the laundry team and provider. Fresh water remains where the wash programme requires it:

  1. 01 Divert: collect suitable water from the agreed wash streams
  2. 02 Clean: filter suspended fibres, hairs and solids with the selected equipment
  3. 03 Buffer: store filtered water to match the design and wash demand
  4. 04 Reuse: return water to the reuse stages agreed by the laundry team and provider
  5. 05 Oversee: configure controls, sensors and water checks for the selected system

Ongoing Support

Post-Installation Support

Agree follow-up, maintenance and service contacts with the provider before handover, so your team knows how to care for the system and get help.

Cloud Monitoring

Ask about remote connection and cloud options, the data and alerts provided, and any service charges. See Wientjens’ service approach.

Service Contacts

Confirm the responsible provider, service contacts, availability and site-visit arrangements for your location.

Warranty Terms

Get written warranty terms covering the equipment, installation work, duration and exclusions in the provider’s quote.

FAQs

Common Installation Questions

Everything you need to know before starting your installation journey.

Will installation disrupt my operations?

Agree connection downtime and work windows with the provider before installation. Consider your shifts, spare linen and access, and plan fresh-water backup and restart checks. Confirm whether off-hours work or phased installation is practical for your site.

How long does installation actually take?

Your provider sets the schedule from the equipment, site preparation, pipework, electrical work, delivery and connection windows. Separate survey and design time from installation, testing and training, then agree a schedule that fits your laundry.

What if I don't have enough space?

Start with a complete layout covering the equipment, tanks, pipework and maintenance access. Wientjens lists 4 m² for Blue Ocean and 1.2 m² for AquaMiser equipment. Allow additional space for the proposed connections and storage, and confirm the model and location with the provider.

Sources: Wientjens Blue Ocean · Wientjens AquaMiser

Can you work with my existing washing machines?

Assess your washer makes and models, inlets, drainage, controls and wash programme. Wientjens lists Blue Ocean for washer-extractors and tunnel washers, while AquaMiser and AquaBatch 3 are tunnel-washer equipment. The provider checks the selected model against your existing machines.

Source: Wientjens AquaBatch 3

What's included in the installation cost?

Ask the provider for a quote that clearly separates equipment, pipework, electrical work, labour, testing, training, documentation and aftercare. Confirm any building preparation, consent responsibilities and exclusions before agreeing the project.

What happens if something goes wrong during installation?

Agree site contacts and the issue-reporting process before work starts, including stop procedures, fresh-water backup and checks before washing restarts. Get written responsibilities and installation-warranty terms from the provider.

How much training do my staff need?

Agree training for the selected equipment and your operator and maintenance roles. Cover starting and stopping the system, controls and readings, water and linen checks, maintenance and how to get help. Training time depends on the equipment and your team’s experience.

Free Assessment

Ready to Get Started?

Request a free pre-installation assessment. We’ll connect you with our partner that works with Wientjens to assess your laundry’s space, existing equipment and connections, with no obligation.

Wientjens Technology 🇳🇱

DUTCH ENGINEERING

Explore Wientjens Blue Ocean technology. Review the manufacturer's model specifications when assessing your laundry's water and energy recycling options.